Privacy policy

Privacy Policy

Last updated: February 23, 2026

Canadian Pleasure (“Canadian Pleasure,” “we,” “us,” “our”) operates this website and online store (the “Services”) to provide curated adult wellness products and educational content. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our Services.

Our store is hosted by Shopify, which enables us to provide ecommerce functionality. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect:

  • Contact Information: name, email address, shipping and billing address, phone number.
  • Transaction Information: products purchased, returns, exchanges, and order history.
  • Payment Information: processed securely through Shopify and payment providers (we do not store full credit card numbers).
  • Account Information: login credentials and saved preferences (if applicable).
  • Communications: messages sent to customer support or via forms.
  • Device & Usage Data: IP address, browser type, device identifiers, pages viewed, and interaction data.

2. How We Use Your Information

  • To process and fulfill orders.
  • To communicate regarding purchases or inquiries.
  • To provide customer service and warranty support.
  • To improve site functionality and user experience.
  • To send promotional communications (where consent is provided).
  • To prevent fraud and maintain security.
  • To comply with legal obligations.

3. Cookies & Analytics

We use cookies and similar technologies to operate the website, analyze traffic, and support marketing efforts.

  • Essential Cookies: Required for checkout and core functionality.
  • Analytics Cookies: Including Google Analytics 4 (GA4) to understand site performance and visitor behavior.
  • Advertising Cookies: Used to measure and deliver relevant advertising where permitted by law.

Where required by law, we obtain consent before placing non-essential cookies. You may manage cookie settings through your browser or consent banner.

4. How We Share Information

We may share personal information with:

  • Shopify (our ecommerce platform provider).
  • Payment processors and fraud prevention services.
  • Shipping and fulfillment partners.
  • Analytics and marketing service providers (where permitted).
  • Authorities when required by law.

5. International Data Transfers

Your information may be processed outside of Quebec or Canada, including in the United States, where Shopify and certain service providers operate. Appropriate safeguards are used in accordance with applicable privacy laws.

6. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information (subject to legal exceptions).
  • Withdraw consent where processing is based on consent.
  • Opt out of marketing communications at any time.

To exercise your rights, contact us using the information below. We may require identity verification before processing requests.

8. Children & Age Restrictions

The Services are intended exclusively for individuals 18 years of age or older (or the age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been provided, we will delete it promptly.

9. Quebec Privacy (Law 25)

In accordance with Quebec’s privacy legislation (Law 25), Canadian Pleasure has appointed a Privacy Officer responsible for personal information compliance. Privacy-related inquiries may be directed to the contact information below.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact:

Email: canadianpleasure.ca@gmail.com
Location: Montreal, Quebec, Canada